Shipping Policy

Delivery destinations and shipping costs

We ship to destinations available at checkout. Delivery options depend on the products ordered and the delivery address.

Available shipping methods and their costs are displayed before you complete your purchase. If your destination is unavailable, contact labas@fungimed.lt to ask about delivery options.

Order processing and delivery times

Where advance payment is required, we begin processing your order after payment has been received.

Delivery estimates are shown at checkout or in the relevant product information. Please check any product-specific delivery or preparation times before ordering.

We deliver within the agreed timeframe. If no different delivery period has been agreed, goods will be delivered without undue delay and within 30 days of the purchase agreement being concluded.

If a product becomes unavailable or delivery is significantly delayed, we will contact you. Your statutory rights concerning late or missing delivery remain unaffected.

Delivery details

Please provide an accurate delivery address, email address and telephone number, and select the correct collection point where applicable.

If you notice an error after placing your order, contact labas@fungimed.lt promptly. Changes may not be possible once the parcel has been dispatched.

Please ensure that you or an authorised person can receive the delivery, or collect the parcel within the carrier’s collection period.

Delayed or missing parcels

If your order has not arrived within the expected timeframe, contact labas@fungimed.lt with your order number.

We will investigate with the carrier and inform you of the next steps. Where applicable law entitles you to cancel because of non-delivery, we will refund the payments due.

For consumer orders shipped through a carrier we offer, we remain responsible for the goods until you or a person you nominate, other than the carrier, physically receives them. Different statutory rules may apply if you independently appoint a carrier we did not offer.

Damaged or incorrect deliveries

Please inspect your parcel and its contents upon receipt.

If the packaging or goods are damaged, or items are missing or incorrect, contact labas@fungimed.lt as soon as reasonably possible. Include your order number, a description of the issue and, where possible, photographs of the goods and packaging.

You may refuse a visibly damaged delivery where appropriate. Accepting a parcel without recording damage does not remove your statutory rights.

Returns

For return instructions, applicable shipping costs and refund information, please see our Return and Refund Policy.

Contact

MB „Fungimed“
Company registration number: 305842286
Registered office: Ežero g. 7A, Lentvaris, LT-25107, Lithuania
Email: labas@fungimed.lt